Charter of Client’s Rights and Responsibilities
You have the right to:
- As a participant on an all Access Holiday you have the right to have your personal information protected. All Access will never share your information with a third body unless we have been given your express permission.
- As a participant you have the right to access a copy of the information that All Access keeps. This includes participation notes.
- All Access Holidays is committed to treating all participants equally, regardless of race, sex, gender, religious affiliation or disability.
- Participants have the right to appoint an advocate to act on their behalf
- Participants have the right to be free from all discrimination and bullying whilst participating on an All Access Holiday.
- Participants have the right to be treated with dignity and respect.
- Participants have the right to make a complaint about the services they have received without fear that current or future services will be adversely affected. All complaints will be investigated, and participants will be informed of outcomes.
- Treat all participants and All Access Holiday staff with respect and courtesy.
- Inform All Access Holidays if there has been a change in your circumstances that could affect your participation on a holiday.
- Respect the privacy of All Access Holiday staff and all other participants in the group.
- Refrain from taking any illicit substances or offensive materials whilst away with All Access Holidays.